Cookie Policy

1. What Are Cookies

Cookies are small text files placed on your device — computer, tablet or smartphone — when you visit a website. They allow the website to recognise your device on subsequent visits, remember your preferences and collect information about how you interact with the site. Cookies are widely used across the internet and are essential to the smooth operation of many modern websites. Some cookies are deleted when you close your browser, while others remain on your device for a set period of time.

2. How Redot Uses Cookies

The Redot website uses cookies to ensure the site functions correctly, to understand how visitors navigate our content and to improve the overall browsing experience. We do not use cookies to identify individual users personally, build advertising profiles or track your activity across other websites. Our cookie usage is limited to the categories described in this policy.

Cookies help us understand which sections of our product catalogue attract the most interest, which regions of South Korea our visitors come from and how effectively our consultation call-to-action performs. This insight helps us refine our content and serve the Korean esports community more effectively.

3. Types of Cookies We Use

Strictly Necessary Cookies are essential to the operation of our website. They enable core functions such as page navigation, form submission and secure access. Without these cookies, the website cannot function properly. These cookies do not collect any information that could be used to identify you and cannot be switched off.

Performance and Analytics Cookies collect anonymous information about how visitors use our website. They tell us which pages are visited most frequently, how long visitors spend on each section and whether any error messages are encountered. All data collected is aggregated and cannot be used to identify individual users. We use this data exclusively to improve the performance and usability of our site.

Functional Cookies allow the website to remember choices you have made, such as your preferred product category filter in our gear catalogue. These cookies enhance your experience by making the site more personalised and responsive to your preferences during a session.

Third-Party Cookies may be placed by external services embedded in our website, such as web font providers or analytics platforms. These third parties have their own privacy and cookie policies, and Redot does not control the cookies they set. We select third-party tools carefully to minimise unnecessary data collection.

4. Cookie Duration

Session cookies are temporary and are deleted automatically when you close your browser. They are used primarily to maintain functionality during a single visit, such as remembering items added to a cart or a selected tab in our gear catalogue. Persistent cookies remain on your device after you close your browser for a defined period, typically ranging from thirty days to one year depending on their purpose, before they expire automatically. You may delete persistent cookies manually at any time through your browser settings.

5. Managing Your Cookie Preferences

You have the right to accept, decline or delete cookies at any time. Most modern browsers allow you to control cookie settings through the browser preferences or settings menu. You can typically configure your browser to block all cookies, block only third-party cookies or delete cookies when you close the browser. Please note that blocking strictly necessary cookies may prevent certain parts of the Redot website from functioning correctly, including the consultation request form and the product filter system.

Instructions for managing cookies vary depending on your browser. Refer to the help documentation of your specific browser for detailed steps on adjusting these settings.

6. Cookies and Personal Data

In most cases, cookies used on the Redot website do not directly identify you as an individual. Analytics and performance cookies collect data at an aggregated level, meaning no single visitor is singled out. Where a cookie is associated with information you have voluntarily provided, such as a name entered into a consultation form, that data is handled in accordance with our Privacy Policy. We encourage you to read our Privacy Policy alongside this Cookie Policy for a complete picture of how your information is managed.

7. Updates to This Cookie Policy

Redot may update this Cookie Policy periodically as our website evolves or as regulatory requirements change. Any revisions will be published on this page and will be effective immediately. We recommend reviewing this policy from time to time to stay informed about the cookies we use. Continued use of the Redot website after changes are posted constitutes your acceptance of the updated policy.

8. Contact and Further Information

If you have questions about our use of cookies or wish to exercise any rights relating to your personal data, please reach out to us through the Contact page on our website or by calling our customer service line. Our team is available to assist you and will respond to all cookie-related enquiries within a reasonable timeframe.